AltaCom — Managed IT Services Calgary
Microsoft 365 / SharePoint

Transforming Document Management at a Law Firm with SharePoint

Leading Law Firm · Legal & Professional Services

20%

Increase in profits

↑

System uptime & reliability

↓

Document retrieval time

✓

International client sharing

Overview

A rapidly expanding law firm was drowning in a disorganized file server that couldn't keep pace with their international client base. AltaCom migrated them to SharePoint, cutting document retrieval times dramatically and contributing to a 20% profit increase.

The Challenge

  • Aging file server couldn't handle increasing data volume from a rapidly growing client base

  • Document searches were time-consuming, cutting into billable hours and staff productivity

  • Sharing files with international clients was slow and unreliable, damaging relationships

  • Delayed access to critical documents impacted service delivery and deadlines

The Solution

SharePoint Migration

  • Migrated all documents from on-premises file server to cloud-based SharePoint

  • Built a structured information architecture with custom metadata and search

  • Configured secure external sharing for seamless international client collaboration

  • Implemented version control and audit trails for legal compliance

Training & Ongoing Support

  • Delivered role-based SharePoint training for all staff levels

  • Deployed ongoing monitoring and proactive support to ensure platform reliability

  • Established reporting dashboards for management visibility into document activity

“We couldn't be more satisfied with our move to SharePoint. The new system has made managing files faster and more reliable.”

— President, Leading Law Firm

Client Details

Client

Leading Law Firm

Industry

Legal & Professional Services

Service

Microsoft 365 / SharePoint

Solutions Used

SharePointMicrosoft 365Document ManagementLegal

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