AltaCom — Managed IT Services Calgary
Microsoft 365 / SharePoint

Transforming Document Management at a Law Firm with SharePoint

Leading Law Firm · Legal & Professional Services

20%

Increase in profits

System uptime & reliability

Document retrieval time

International client sharing

Overview

A rapidly expanding law firm was drowning in a disorganized file server that couldn't keep pace with their international client base. AltaCom migrated them to SharePoint, cutting document retrieval times dramatically and contributing to a 20% profit increase.

The Challenge

  • Aging file server couldn't handle increasing data volume from a rapidly growing client base

  • Document searches were time-consuming, cutting into billable hours and staff productivity

  • Sharing files with international clients was slow and unreliable, damaging relationships

  • Delayed access to critical documents impacted service delivery and deadlines

The Solution

SharePoint Migration

  • Migrated all documents from on-premises file server to cloud-based SharePoint

  • Built a structured information architecture with custom metadata and search

  • Configured secure external sharing for seamless international client collaboration

  • Implemented version control and audit trails for legal compliance

Training & Ongoing Support

  • Delivered role-based SharePoint training for all staff levels

  • Deployed ongoing monitoring and proactive support to ensure platform reliability

  • Established reporting dashboards for management visibility into document activity

We couldn't be more satisfied with our move to SharePoint. The new system has made managing files faster and more reliable.

President, Leading Law Firm

Client Details

Client

Leading Law Firm

Industry

Legal & Professional Services

Service

Microsoft 365 / SharePoint

Solutions Used

SharePointMicrosoft 365Document ManagementLegal

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