At AltaCom, our Managed IT Services provide comprehensive IT support to ensure your business operates smoothly and efficiently. We take care of your entire IT infrastructure, from routine maintenance and monitoring to troubleshooting and support. Our proactive approach helps prevent issues before they arise, minimizing downtime and maximizing productivity. With our Managed IT Services, you can focus on your core business activities while we handle the technical details, ensuring your systems are always up-to-date and secure.
Infrastructure Support
The training and expertise required to keep your infrastructure running at optimal levels can be daunting, and when issues arise, you don’t want to rely on Google for the answers. The most important technologies require focus and attention. That’s why we employ technology specialists, provide them with the best possible tools, and have them ready to help when you need them most.
Infrastructure Monitoring
For physical, virtual and cloud systems alike, IT monitoring is crucial for ensuring availability and providing efficient service. Whatever IT strategy your organisation adopts in pursuit of growth, being able to track the performance of your IT investments is an essential aspect of maintaining ‘business as usual’ and not an optional extra. Capture Issues before they become problem.
End User Support
Your team uses multiple devices to conduct business – smartphones, tablets, PCs, thin clients and printers – and if they stop functioning, your business suffers. An effective support solution ensures that your staff is supported no matter where they are, what device they are using or how complex their issue is. Quality of service is your number one requirement when caring for your end users.
IT Asset Management
You’ve got a lot of IT equipment and software in your organization. Do you know where all of it is? Because it matters. Staff members move on and change roles, but the equipment they use must be consistently tracked and accounted for. Your assets have sensitive data on them. Lose track of your assets and you could be dealing with security breaches from the people that find them.
Managed
IT Services
Infrastructure Support
Ensuring optimal performance, reliability, and efficiency of IT infrastructure.
Backup & Disaster Recovery
Ensuring data is backed up and recoverable in case of disasters.
End User Support
Comprehensive support for all user devices, applications, and services.
Cloud Services
Managing cloud infrastructure and services for scalability and efficiency.
Infrastructure Monitoring
Monitoring physical, virtual, and cloud systems for performance and availability.
Network Management
Ensuring reliable, secure, and high-performance network connectivity.
IT Asset Management
Tracking and managing IT assets to prevent security breaches and optimize usage.
Proactive Maintenance
Regular maintenance to prevent issues before they arise.