Built for the business you're building.
You're building something. The last thing you need is to spend your mornings troubleshooting email or your afternoons figuring out why a new hire can't access the shared drive. AltaCom handles IT for Alberta startups — flat monthly rate, no lock-in, and a real team that picks up the phone.
Day 1
Ready when you are
Flat
Monthly rate — no surprises
2011
Serving Alberta businesses
24/7
Monitoring while you sleep
Sound familiar?
The IT problems startups run into
Most of these aren't dramatic. They're just distracting — and they get worse as you grow.
IT problems kill your momentum
A server issue the morning of a demo. Email going down the day you're onboarding your first client. IT problems hit at the worst possible time — and they take hours you don't have.
Hiring in-house too soon is expensive
A full-time IT person runs $70–90K a year — before you have the team to justify it. Most startups need IT expertise, not an IT headcount.
DIY doesn't scale
The founder managing email and licences works fine for three people. At ten, it's a liability — inconsistent setups, no security policy, no offboarding process.
Investors and clients ask about security
Enterprise clients and sophisticated investors will ask how you handle data, devices, and access. "We figure it out" is not the answer they're looking for.
What's included
Everything you need. Nothing you don't.
We scope your package to where you are right now — not where you might be in three years.
Email and collaboration
Whether you're on Microsoft 365 or Google Workspace, we set it up properly — shared mailboxes, file sharing, video calls, and calendar. Not just handed over with a password.
Cloud infrastructure
Azure, AWS, or Google Cloud — we help you build and manage your cloud environment so it's secure, cost-effective, and doesn't become a mess as you scale.
File and data storage
Your data needs to be accessible, organised, and protected. We design and manage file storage and backup so you're never scrambling after an accidental deletion or device failure.
Security from day one
You don't need an enterprise security stack on day one. You do need MFA, endpoint protection, and someone making sure your email isn't the way attackers get in.
Hiring and offboarding handled
New person joining Monday? We provision their account, device, and access before they sit down. Someone leaving? Access is revoked the same day.
A real person to call
Not a ticket queue. Not a chatbot. When something goes wrong, you call or message us and a real technician responds — usually within the hour.
IT that scales with you
Going from 5 to 20 people? Your IT setup should grow with you, not buckle under it. We plan ahead so you never hit a wall mid-growth.
Documentation you own
We document your environment as we build it — accounts, licences, infrastructure, vendor contacts. It's yours, always accessible, never locked in our heads.
Why AltaCom
We've been doing this since before the cloud was a thing.
AltaCom has been supporting Alberta businesses since 2011. We've watched startups grow into companies with 50, 100, 200 employees — and we've supported their IT the whole way through. We know what works at five people and what you'll need at twenty-five.
We don't sell you an enterprise IT stack when you're at seed stage. We build the right foundation — email, cloud, security, devices, helpdesk — and we scale the engagement as your headcount grows. One predictable monthly cost, one team that knows your business.
And when you're getting ready for a Series A, signing your first enterprise client, or answering a due diligence questionnaire at 11pm — we're the people you call.
Up and Running
Fully onboarded · 4 days
Recent Activity
New hire provisioned — access ready
2h agoMonitoring alert resolved — < 5 min
6h agoEnvironment docs updated
1d agoGetting started
From intro call to up and running
01
Quick intro call
30 minutes. Tell us where you're at — headcount, tools you're using, what's working and what isn't. No prep needed.
02
We scope what you need
We recommend only what makes sense for a business your size. No overselling. You get a flat monthly number with no hidden fees.
03
We get you set up
Onboarding takes days, not weeks. We set up your environment, document everything, and make sure your team is up and running.
04
We stay in the background
Monitoring, patching, helpdesk — handled. You focus on building the business. We keep the lights on.
Questions
Things startups usually ask us
Not at all. We work with businesses from two people up. Getting your IT foundations right at four people is a lot easier — and cheaper — than fixing them at fifteen.
We offer month-to-month agreements for startups. We'd rather earn your business every month than lock you in. Most clients stay because it works, not because they have to.
Yes. We support both Microsoft 365 and Google Workspace environments. We'll work with what you have, and flag it if we think a change would genuinely benefit you.
You pay one monthly number per user. That covers monitoring, helpdesk, patching, and management. No per-ticket charges, no surprise invoices when something breaks.
Yes. We support businesses across Alberta. Most of our work is done remotely, and we can arrange on-site visits across the province when needed.
Yes. We can document your security posture, implement the controls investors commonly ask about, and help you answer technical questions in the due diligence process.
As you grow
Services startups typically add over time
Cyber Awareness Training
Once you have a team, training them on phishing, social engineering, and safe AI use becomes important — especially if you're handling client data.
Learn more →
vCISO Services
Enterprise clients and investors want to see a security program, not just security tools. A virtual CISO builds that framework without the $200K salary.
Learn more →
Managed Security
As you grow, your security needs grow too. EDR, email filtering, dark web monitoring, and SIEM — layered protection that scales with your business.
Learn more →
Flat-rate IT for Alberta startups · No lock-in · Real people · Setup in days