AltaCom — Managed IT Services Calgary
AltaRetail

Retail Solutions in Calgary

AltaCom provides Calgary and Alberta retailers with fully integrated technology solutions — from point of sale and inventory management to payment processing, loyalty programs, and e-commerce integration. We design, implement, and manage the complete retail technology stack so you can focus on serving customers, not fighting your systems. Proudly serving Calgary and businesses across Alberta since 2011.

1 partner

For your entire retail tech stack

POS + ERP

Fully integrated systems

24/7

Support when your store needs it

100%

Canadian-focused implementations

Your retail systems should work together.

Calgary retailers are managing more technology than ever — but most of it does not talk to each other. The result is manual work, inventory errors, and a back-office that is always playing catch-up.

Inventory you cannot trust

Your POS says you have 12 units. Your warehouse count says 7. Your e-commerce site just sold 3 more. Disconnected systems create inventory chaos that leads to overselling, stockouts, and unhappy customers.

Different systems for every channel

In-store POS, online store, and marketplace sales all in separate systems with separate reporting. Getting a true picture of your business means manually consolidating data from three places. There is a better way.

Multiple vendors, zero accountability

Your POS vendor blames the payment processor. The payment processor blames the network. The network points to the hardware. When your system goes down at 11am on a Saturday, nobody owns the problem. AltaCom is your single point of contact for your entire retail technology stack.

The AltaCom approach

We find the right fit. Then we manage it.

AltaCom provides Calgary and Alberta retailers with fully integrated technology solutions — from point of sale and inventory management to payment processing, loyalty programs, and e-commerce integration. We design, implement, and manage the complete retail technology stack so you can focus on serving customers, not fighting your systems. Proudly serving Calgary and businesses across Alberta since 2011.

AltaCom is vendor-agnostic on Retail Solutions. We evaluate options based on your specific business requirements — not on vendor relationships or referral arrangements. Our recommendation is driven entirely by what fits your situation.

Once we select the right platform, AltaCom manages the full implementation and provides ongoing managed support. You have a single point of contact for everything — no more calling three different vendors when something goes wrong.

POS Online

All registers active

Retail Technology
Live
POS Uptime
99.9%
Payment Methods
All types
Inventory Sync
Real-time
Network
Monitored
Staff Logins
Managed
Support
24/7

Recent Activity

POS software updated — all registers

2h ago

Inventory synced — 1,240 SKUs

6h ago

Payment terminal certified

2d ago

How it works

From discovery to managed support

01

Discovery

We learn your current setup, pain points, integration requirements, and budget. No assumptions, no pre-selected platform.

02

Recommendation

We present a clear recommendation with our reasoning. Fixed-price proposal. You decide before anything starts.

03

Implementation

Full deployment, configuration, integration, and training. Managed by AltaCom end to end.

04

Managed Support

Ongoing monitoring, support, and optimisation. One call for everything. No finger-pointing between vendors.

Common questions

Retail Solutions FAQs

AltaCom implements and manages the full retail technology stack for Calgary businesses — point of sale systems, inventory management, payment processing, customer loyalty programs, e-commerce platforms, and the IT infrastructure (networking, security, hardware) that runs everything. We also integrate these systems with accounting software and ERP so your back-office data is always accurate and up to date.

AltaCom is vendor-agnostic on POS systems. We work with a range of leading platforms including Lightspeed, Square for Retail, Shopify POS, and others depending on the client's industry, number of locations, and integration requirements. We evaluate options based on your specific needs — not on vendor relationships — and manage the full implementation, staff training, and ongoing support.

Yes. Manual reconciliation between your POS and accounting system is one of the most common pain points for Calgary retailers. AltaCom integrates POS systems with QuickBooks, Sage, and Microsoft Dynamics 365 so sales, refunds, and inventory adjustments post automatically to your books. This eliminates manual data entry, reduces errors, and gives you real-time financial visibility without waiting for a manual export.

Yes. Multi-location retail introduces complexity in inventory management, reporting, staff management, and IT infrastructure. AltaCom designs centralized retail technology solutions that give you unified visibility across all locations while maintaining the flexibility for location-specific configurations. We also manage the networking and security infrastructure across all your sites.

POS downtime during business hours is expensive and stressful. AltaCom builds redundancy into every retail implementation — offline mode capability so transactions continue without internet, redundant network connections for critical retail environments, and a direct support line to AltaCom technicians who know your setup. Our managed retail clients receive priority response times so a POS issue gets resolved in minutes, not hours.

Calgary & Alberta

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