Claude for Business — Deployed and Managed for Your Team

Claude.ai Free and Pro are consumer products intended for individual use. They lack the administrative controls that businesses require: there is no SSO, no admin console, no centralised user management, and on some tiers your inputs may be reviewed by Anthropic staff or used to improve their models. Claude Teams and Claude Enterprise are purpose-built for organisations — your data is never used for model training, you get a full admin console, SSO integration with your identity provider, and audit logging. The underlying AI capability is the same; the governance and control layer is entirely different.

Claude Teams is Anthropic's managed plan for smaller organisations — it provides the core business controls (admin console, data privacy commitments, no training on your data) with a lower per-seat minimum. Claude Enterprise is designed for larger organisations and adds advanced features including SSO via SAML, expanded context windows, priority access, and enhanced security and compliance documentation including SOC 2 Type II reports and data processing agreements. AltaCom will recommend the right tier based on your headcount, compliance requirements, and integration needs during the discovery phase.

You can sign up directly for Claude Teams or Enterprise through Anthropic. Where AltaCom adds value is the configuration and integration work that follows. Connecting Claude to your Azure Active Directory or Okta for SSO, configuring admin roles correctly, integrating Claude into your existing workflows and tools, writing an acceptable use policy that reflects your actual data handling obligations, and managing user provisioning and offboarding on an ongoing basis — all of this requires IT expertise that Anthropic's sales and onboarding process doesn't provide. We also ensure Claude fits correctly alongside your existing Microsoft Copilot, Azure OpenAI, or other AI tools rather than creating overlap or confusion.

Claude Enterprise includes Anthropic's SOC 2 Type II certification, data processing agreements, and a commitment that your data is never used to train their models. For most Canadian industries — including legal, financial services, accounting, and healthcare — Claude Enterprise provides a sufficient security and compliance foundation when properly configured. The key additional step is ensuring your usage policies restrict what categories of data employees are permitted to enter into Claude prompts, which AltaCom addresses in the governance phase of our deployment. For highly regulated industries handling PHI or highly sensitive financial data, we evaluate on a case-by-case basis during discovery.

Copilot and Claude serve overlapping but distinct use cases. Copilot's strength is deep integration with the Microsoft 365 ecosystem — it works directly inside Word, Excel, Teams, and Outlook, grounded in your organisation's own data. Claude's strengths are in nuanced reasoning, long-context document analysis, and tasks that benefit from a different AI model perspective. Some organisations use both: Copilot for daily M365 productivity tasks and Claude for more complex analytical or writing work. AltaCom can help you evaluate whether both tools are warranted for your team, or whether one covers your needs — and if both are appropriate, ensure they're deployed without overlap or governance gaps.