Backup & Disaster Recovery in Calgary

Backup is copying your data to a secure location. Disaster recovery is the complete plan and capability to restore your business operations after a failure — including servers, applications, network configuration, and data. Most Calgary businesses have some form of backup but no real disaster recovery plan. When ransomware hits or a server fails, having backup files is not enough if you do not have a tested process to restore everything quickly. AltaCom provides both — the backup infrastructure and the DR plan — as a managed service.

AltaCom tests backup restores on a defined schedule — typically monthly for full restores and continuously for backup job monitoring. Most businesses discover their backups are broken only when they need them. We discover and fix backup failures proactively, before a crisis. Every client receives a monthly backup health report showing backup success rates, storage consumption, and the date of the last verified restore.

RTO (Recovery Time Objective) is how quickly you need to be back online after a failure. RPO (Recovery Point Objective) is how much data loss is acceptable — measured in time. For example, an RPO of 1 hour means you could lose up to 1 hour of data in a worst-case scenario. Different Calgary businesses have very different requirements. A legal firm might need an RPO of 15 minutes. A small retail business might accept 24 hours. AltaCom defines your RTO and RPO requirements during discovery and designs a solution that meets them at a cost that makes sense for your business.

Yes. Many Calgary businesses assume Microsoft backs up their 365 data — they do not. Microsoft's responsibility is platform uptime, not your data. If an employee accidentally deletes files, a ransomware attack encrypts your mailboxes, or a rogue admin wipes data, Microsoft's native retention policies are often insufficient. AltaCom provides dedicated Microsoft 365 backup covering Exchange, SharePoint, OneDrive, and Teams — with granular restore capability and a retention period you define.

Ransomware is the most common disaster scenario for Calgary SMBs. With AltaCom's BDR solution in place, the response is: isolate the affected systems, assess the scope, and restore from the last clean backup. Our immutable backup design means ransomware cannot encrypt or delete your backup copies — they are stored in an air-gapped, write-protected environment. Most clients with our BDR solution recover from ransomware within hours, not days or weeks.