Robust IT Operations for the Red Deer Canada Winter Games
Canada Winter Games 2019 — Red Deer · Public Events & Government
0
Major outages in 17 days
14
Venues connected
2,000+
Athletes supported
$200K+
IT budget savings
Overview
Alberta's largest event since the 1988 Calgary Olympics required flawless IT across 14 venues over 17 days. AltaCom delivered a centrally managed network with zero major outages, supporting 2,000+ athletes, 26,000+ spectators, and live media broadcasting.
The Challenge
14 geographically dispersed venues each with unique connectivity and broadcasting requirements
Critical need for uninterrupted network availability for scorekeeping, media, and event coordination
Hundreds of volunteers required consistent training and a unified IT environment across all sites
Network security and traffic management essential to prevent congestion and cyber threats during live broadcasts
The Solution
Centralized Network Infrastructure
Designed and deployed a centrally managed network spanning all 14 competition venues
Implemented network segmentation for security isolation and traffic control between event systems
Configured Quality of Service (QoS) prioritization to guarantee bandwidth for broadcasting and scoring
Established unified configuration management for consistent operation across all sites
Operations & Support
Delivered comprehensive IT training for volunteer personnel managing on-site operations
Maintained 24/7 proactive monitoring with rapid response capabilities throughout the 17-day event
Provided on-site technical support teams at key venues during competition hours
“The seamless operations and reliable connectivity across all venues were crucial to the event's success.”
— Canada Winter Games 2019, Red Deer
Client Details
Client
Canada Winter Games 2019 — Red Deer
Industry
Public Events & Government
Service
Managed IT & Network Infrastructure
Solutions Used
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