In IT support, the difference between a minor hiccup and a full-blown crisis often comes down to one thing: how early you catch it. Proactive monitoring is the practice of identifying and addressing potential issues before they escalate into critical problems.

Windows 10 is reaching the end of its support lifecycle. As of October 14, 2025, Microsoft will officially stop providing security updates, bug fixes, and technical support for Windows 10. For businesses still using this operating system, this change could have a significant impact on both security and productivity.